Shipping & Returns
Shipping Policy
At Nanou Store, we strive to get your orders to you quickly and safely. We offer reliable shipping options with careful packaging to ensure your products arrive in perfect condition. Orders typically ship within 3-5 business days. Shipping costs vary depending on your location and the size of your order, and you’ll see the total before you check out. We’re here to make your shopping experience smooth and hassle-free!
We’re committed to keeping you informed every step of the way. Once your order ships, you’ll receive a tracking number so you can follow its journey. If you have any questions or need assistance, our customer support team is just a message away—ready to help with anything you need.
Nan Nanou Store, nou fè tout efò pou voye kòmand ou yo rapid e an sekirite. Nou ofri opsyon livrezon fyab ak yon anbalaj ki pran swen pou asire pwodwi yo rive nan bon kondisyon. Kòmand yo nòmalman voye nan 3-5 jou travay. Kout livrezon yo varye selon kote ou ye ak kantite pwodwi ou achte, epi ou ka wè total la anvan ou finalize acha a. Nou la pou fè eksperyans acha ou fasil e san pwoblèm!
Nou angaje nou pou kenbe ou enfòme nan tout etap. Lè kòmand ou pare pou voye, ou pral resevwa yon nimewo swiv pou ka swiv pwogrè l. Si ou gen nenpòt kesyon oswa bezwen èd, ekip sèvis kliyan nou an toujou disponib pou reponn ou epi ede w nenpòt ki lè.
Return & Exchange Policy
At Nanou Store, we take great care to ensure the quality of our products. Please note that all sales are final—returns and refunds are not accepted. We encourage you to review product details carefully before making a purchase to ensure it’s the right fit for you. If you receive a damaged or incorrect item, please contact our customer service team within 7 days of delivery. We’re committed to resolving any issues quickly and making sure you’re satisfied with your Nanou Store experience.
Nan Nanou Store, nou pran anpil swen pou asire kalite pwodwi nou yo. Tanpri sonje ke tout vant yo final, nou pa aksepte retou ni ranbousman. Nou ankouraje w pou w revize detay pwodwi yo ak atansyon anvan ou achte pou asire li bon pou ou.
Si ou resevwa yon pwodwi ki domaje oswa ki pa kòrèk, tanpri kontakte ekip sèvis kliyan nou an nan 7 jou apre livrezon. Nou angaje nou pou rezoud nenpòt pwoblèm rapidman epi asire ou satisfè ak eksperyans ou nan Nanou Store.